Newport (01633) 678545

Exchange House, High Street, Newport NP20 1AA


get notified

Follow us on twitter to get the inside scoop.

Twitter icon

Lettings Agency

Charter Options lettings agency is part of Charter Housing. We already manage over 4500 homes successfully so have the latest IT systems to support staff not to mention over 50 staff members to call on for specialist advice in relation to such things as property surveying, welfare benefits and legal aspects of tenancy management.

Private landlords often ask us if we can rent out their properties. So now we do! This makes sense to us as we have lots of people looking for all types of homes.

We are looking for properties in Newport, Torfaen, Monmouthshire and Caerphilly Borough. We offer both a lettings and full management service to Private Sector Landlords whilst helping those in housing need. We source tenants to live in your property and use our experience to ensure tenancies are maintained.

Who will live in my property?

We can usually fill your property with people who have approached us, or the local authority, to help with housing. We also advertise via our TO LET boards and key internet sites to help fill your property quickly.

Empty properties cost you money! We carry out back ground and credit checks on prospective tenants to ensure we find the right person(s) to live in your property.

Here’s the deal

  • Full property management service
  • Guaranteed rental income
  • No set up fee for you or your tenants
  • Free access to specialist services such as surveying and legal work

First time at being a Landlord?

Don’t worry. We’ll take time to talk you through what you need to do to get your property ready for let and we will explain what being a Landlord involves.

If you are bringing an empty home back into use and need a small level of investment, we may be able to help you with this. Please ring us for more information.

And the types of services offered…

We’ll tailor this to your needs. We’ll talk to your first to find out what you need. We will help you understand what you need to do to get your property ready to let only and explain our fully managed service. Here are some of the services we offer:

  • Valuation of your property and preparing it for let
  • Advertising your property
  • Carrying out property viewing
  • Prospective tenant checks, including credit checks and references
  • Collecting bonds and holding these in accordance with current legislation
  • Completion of tenancy inventory
  • Preparation and signing of tenancy agreements
  • Advising utility companies of occupancy changes
  • Collection of rent from tenants
  • Dispersion of rental monies, as per your instruction
  • Regular property inspections
  • Property inspection at the end of the tenancy
  • Fielding maintenance enquiries
  • Arrangements to return bonds

Want to talk about your property?

Call us now on 01633 678545 to find out more and arrange a free valuation of your property.